Stewardess Business Aviation

8 months

July 2019 — March 2020

Waiter

Mansarda restaurant (Premium Segment Services-Restaurants), Saint-Petersburg

Responsibilities:
• Taking orders
• Seating customers to their tables
• Explaining the menu and specials to the customers
• Serving food
• Clearing tables
• Providing good customer service
• Taking drinks orders
• Providing recommendations

1 year 9 months

August 2018 — May 2020

Administrator

Hotel “Atlantic” (Hotel Services Industry), Saint-Petersburg

Responsibilities:
• Reservation of rooms;
• Reception, registration, accommodation and discharge of visitors;
• Mutual settlements with guests and preparation of reporting documents;
• Full information on hotel services in person and by telephone;
• Сontrol over the observance of the rules of residence and use of rooms;
• Quality control of visitors' services;
• Сoordination of the hotel staff;
• Сonflict and non-standard situations.

7 years 11 months

April 2008 — March 2016

Assistant Manager-Administrator

Medical Center “Aist” (Medicine cosmetology), Saint-Petersburg

Medical Center “Aist”
• Coordinates the work of employees;
• Receives calls and records customers;
• Advises customers on the services of the salon
• Indications and contraindications for procedures;
• According to the offered product salon;
• Sells cosmetics and home care products;
• Monitors availability of the necessary means, serviceability of the equipment;
• Carries out settlements with customers, works with the cash desk.
• Presentation of the salon services;
• Conflict resolution;
• Payroll of employees.

Secondary special education

2011 г.

Training center NERA, Saint-Petersburg

Faculty Cosmetology, Nursing

Specialization Esthetic cosmetologist, makeup artist

Unfinished higher education

2007 г.

Pavlov State Medical University of St. Petersburg, Saint-Petersburg

Faculty Лечебное дело

Specialization Cosmetologist

End date: August 2020

Stewardess Business Aviation

Sky-jet school,Marina School, г. Санкт-петербург