NAIS
Resume №5763 Updated 25 January 2018
By agreement
St. Petersburg (ready to move)

Female, 33 years

Height: 163 см

Weight: 53 кг

Martial status: married

Children: no

Citizenship: Russia


Work experience

2 months

April 2017 — June 2017

Logist assistant

OOO“SADOVYE MASHINY”, Saint-Petersburg

• Negotiations with customers about the place and time of delivery;
• coordination of work of drivers;
• work with specialized sites;
• control over the timely delivery of goods to customers;
• document management, reporting;
• work in the specialized program.


1 month

August 2015 — September 2015

Waitress

Night bar “Plakuchaya iva”, Pridnestrov’e, Bendery

• Taking orders;
• explaining the menu and specials to the customers;
• serving food;
• clearing tables;
• providing good customer service;
• taking drinks orders;
• providing recommendations.


1 year 2 months

November 2009 — January 2011

Customer service specialist

OOO “Rusinvest” (Call-center), Pridnestrov’e, Bendery

• Making an outgoing calls;
• attracting new clients;
• the processing of incoming calls;
• advising clients;
• the answers to the questions of the customers;
• preparation of reports on the work performed.


Education

Higher

2015 г.

Saint-Petersburg state agrarian University, Saint-Petersburg

Faculty Law

Specialization Law


Courses and trainings

12.2017-01.2018

End date: January 2018

School of Stewardess

Training center "Aeroschool", г. Saint-Petersburg



Visas:

no


Knowledge of foreign
languages:

English (Medium)

German (Basic)


Computer knowledge:

Confident user

• Knowledge of MS Office (Word. Excel, Power Point);
• the ability to search for necessary information on the Internet;
• the ability to work with different browsers (Google Chrome, Opera, Mozilla Firefox, Safari, Yandex).


Driver licence:

Categories B (2013 г.)


 Recommendations and references:

  Information is only available to registered employers


 Key skills and achievements:

I will provide first class service to business travelers.
Summary of Skills:
• Self-motivated, reliable, polite, responsible and hardworking person
• Knowledge of food, wine, and corporate cultures
• Willingness to work according to any schedule and resume duty in a short notice
• Excellent communication and customer service
• Possess integrity, confidentiality, and organizational skills. I am well organized and always plan ahead to make sure I manage my time well.


 Your hobbies:

• Cooking,
• embroidering,
• reading.


 Other information about yourself, comments:

QUALIFICATIONS AND CERTIFICATES
• STCW’95 – 01.2023
• School of stewards “Marina-School” (silver service, housekeeping and laundry service, sommelier)


Avia-Uspeh

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