Corporate flight attendant

6 years 10 months

June 2017 — now

Senior instructor

MazaPark (Entertainment Park), Saint-Petersburg

✓ Service quality surveillance
✓ Managing of documents
✓ Arranging the probation of the trainees
✓ Arranging master classes
✓ Controlling the timely equipment maintenance
✓ Serving guests
✓ Explaining rules of the games to the customers
✓ Providing good customer service
✓ Providing guests’ safety
✓ Maintaining of cleanness
✓ Providing recommendations

1 year 7 months

October 2015 — May 2017

Instructor

MazaPark (Entertainment Park), Saint-Petersburg

✓ Serving guests
✓ Explaining rules of the games to the customers
✓ Providing good customer service
✓ Taking care of the equipment
✓ Providing guests’ safety
✓ Maintaining of cleanness
✓ Providing recommendations

Higher

2015 г.

Peter the Great St. Petersburg Polytechnic University, Saint-Petersburg

Faculty Institute of Humanities

Specialization Linguistics

1 month

End date: March 2018

School of stewards “Marina-School”

Sky-jet, г. Saint-Petersburg